Terms of service & Professional boundaries.

Privacy Policy

I honour your privacy and am committed to the highest standards of ethical practice in relation to confidentiality, including respecting and protecting your privacy.

Who am I?

1. My full name is Catherine Victoria Sarra, and the name I go by is Katie Sarra

2. My email address for all correspondence is katie@relationalharmony.instiute

3. Why I collect data: I will hold all personal data responsibly and in the strictest confidence. This policy details how.

4. What data do I collect

I only collect the data that you provide. This comprises:

• Marketing & Communications Data: Name, email address and phone number if you sign up for my newsletter

• Enquiries: If you make an enquiry about my services, I will have your email, and if we arrange to speak, I will correspond with you using your phone number and or email address. Any notes I make electronically will not identify you. If you choose not to proceed with 1-1 sessions, I will delete any notes I have taken during our conversation. If you choose to have 1-1 sessions with me, see the next section, which details what happens with your data.

• Session Data: If you become a client of mine through 1-1 sessions, I will take relevant details during our sessions to enable me to deliver the best possible service to you. Notes that I make during the session will be sent to you as a PDF if they are handwritten, or, if in person, they will be given to you. Electronically typed session notes will be emailed to you after each session. I do not make or keep private notes about you outside of sessions without your awareness. All electronically stored session notes are password-protected.

• Phone number: I will use your email or WhatsApp number for purposes of communication in between sessions. When you schedule an online session, the scheduling software sends confirmations and reminders via text message unless you opt out.

• Transaction Data:  A record of your transactions and payments is securely stored on my professional business banking institutions and with my business accountants. All information is stored in confidence and securely.

How data is collected

• Newsletter subscription: Data is collected via my newsletter subscription form via my website, or by you signing up for my newsletter, or in an email exchange.

• From enquiries about my services via the contact form on my website or by corresponding with me by phone, email or otherwise. This may be when you have made an enquiry about my services, during our sessions, or otherwise.

How data is stored

I have a Data Protection policy in place to oversee the effective and secure processing of your personal data. I will keep all your private information, including your email address, confidential. I am committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, all my equipment and software are password-protected to safeguard all the information I collect.

I have appointed a trusted professional colleague who works within the same ethical codes of conduct in case of serious illness or death. They would access your contact details to let you know if I was unable to continue working with you and to help signpost potential next steps for your continued evolution. They would respectfully close my practice, including the safe disposal of client notes and data. I recommend booking a session with one of my trusted Certified Body Poets or Certified RHI Supervisors www.relationalharminy.institute to hold space for the transformation of grief into poetry, should we find ourselves in this situation. This would be charged at their rate.

Your email address will be included in occasional newsletters where I might share new insights, poems, stories, Body Poem short films, my latest paintings, and information about courses and upcoming retreat dates in the UK. Unless you no longer wish to receive this information, you will stay on my mailing list.

You may revoke consent to receive email updates by

1. Using the unsubscribe link in the footer of every newsletter

2. Emailing me at katie@relationalharmony.institute

Regarding client data, I am required under the terms and conditions of my professional insurance to keep client data for seven years after our work has been completed. After this time, the records will be destroyed.

The Right to Erasure:

However, the ‘right to be forgotten’ gives individuals the power to request the removal of their personal data when there is no compelling justification for its continued processing by a company. If you wanted to have your data deleted before the 7 years had elapsed, you would need to email me. I will need to ensure that it is you, and not a third party. Information about third parties (or where a second person has been part of the therapeutic process) cannot be destroyed without their express consent.

What I do and don’t do with your data

I will only use your data for the purpose it was collected. I will never knowingly share your data with any person or 3rd party unless I am required by law to do so or unless further express permission is given as part of our ongoing client agreement.

If you opted in to receive my newsletter. This information is not shared for third-party purposes, and you can unsubscribe at any time via the newsletter or email.

You have the right to request a copy of any information I hold about you. If you would like to request this, please contact me. I will need to ensure that it is you, and not a third party. Information will be provided to you within 30 days. If you attend sessions with another person, then the notes remain confidential material of the client relationship (both people), and one person cannot request access for a third party.

Use of cookies and analytics

Most browsers are initially set up to accept Cookies. If you prefer, you can reset your browser either to notify you when you have received a Cookie or to refuse to accept Cookies. To do so, you can go to the Help section of your browser.

I may use Google Analytics to measure traffic on my website. Google has their own Privacy Policy, which you can review on its site.  If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Disclaimer

Embodying Intimacy, Somatic Intimacy Coaching, Somatic Intimacy Bodywork and Body Poem online and in-person sessions and retreats are not intended as a substitute for Western mainstream medical or psychological diagnosis or treatment.

When working with Katie Sarra, you agree to inform her of any pre-existing medical conditions and medications or prescriptions you are taking.  Working with Katie is not designed to diagnose medical or psychological conditions, provide medical treatment, prescribe substances, or interfere with the treatment provided by licensed medical or psychological professionals. Prospective and current clients who are physically ill are encouraged to seek medical advice from a doctor to support the therapeutic work with Katie, being medically informed.

Whether 1-1 or in retreats, Katie Sarra makes no claims to heal medical or psychological conditions, and if mental health issues or physical symptoms are present during or after sessions or retreats, clients should seek the help of a qualified healthcare provider for health conditions outside Katie’s specialisms.

Professional Boundary Statement

Boundaries benefit both parties

Assumptions and inferences are the opposite of explicitly agreed boundaries.

A boundary is a relationship agreement to play and explore, honouring the limits of self and another. These naturally get stress-tested by aspects of the self that have not been part of the explicit agreements. Inferences often represent aspects that have not yet found their voice to be recognised. Katie brings 40 years of professional clinical experience to inform the working through of including exiled aspects of the self to confidently participate in co-created, harmonious, explicit relationship agreements, reducing prediction errors that consciously unacknowledged inferences contribute to.

I honour and adhere to The Wheel of Consent and RUOP (Right Use of Power) professional guidelines and codes of conduct.

The following are brief descriptions of boundaries in my professional relationship with you:

Material:

• This includes quotes from you, testimonials, Demonstration videos, Body Poem recordings and films. Your explicit, willing agreement will be required to share any of these.

  Physical:

• These protect your personal space and privacy. I am a certified Wheel of Consent and Right Use of Power practitioner, and this informs all my sessions. Your personal space and need for privacy will be honoured in session, with facilitation to notice them and create agreements and practices to honour them.

  Values, beliefs and emotions:

• This is your right to have your own thoughts, emotions, values, beliefs, and opinions, even if they don’t align with someone else’s belief system. These belong to you, and other people’s belong to them. I practice radical acceptance of these emergent and objective absolutes in my professional practice, and they remain confidential within and beyond the boundaries of the therapeutic container.

  Safety:

• Sense of safety is unique and interpersonal for each of us, and perceived threats to safety may be projections from past times where safety was threatened. I am referring her to both perceived and actual physical safety boundaries in relation to intentions to cause physical harm. Any intentions to cause physical harm to yourself or another, regardless of your beliefs, values and opinions, will be contained within the therapeutic relationship with radical acceptance as they engage in processes to support them to find their resting place with sufficient completion of a sense of justice with radical acceptance within you to not act on them. I have a duty of care to bring to the attention of appropriate professionals who hold civil liberties and public safety authority and responsibility the communications you have shared with me that include intended, premeditated action to follow through, causing violent physical harm to yourself or another that cannot be resisted with sufficient response flexibility. Their codes of conduct, professional duty of care, and authority responsibilities will apply in these circumstances. This first communication is likely to be with your GP, with your pre-agreed consent.

  Decoupling touch from a sexual romantic relationship:

• I do not engage in romantic sexual relationships with clients inside of sessions, outside of sessions or after sessions have ended. I am a certified Wheel of Consent practitioner with 35 years of practice, developing my ethical duty-of-care responsibilities when holding space for another during altered states of consciousness that naturally occur in somatic practices and bodywork. While clothed touch is two-way in intimacy training, all erotic touch is one-way using the wheel of consent.

• Choice: These boundaries protect your right to choose your comfort level with somatic practices and bodywork that include your genitals or anus. All professional relationship agreements are co-created at the beginning of each session with an educational/therapeutic contract that defines the step-by-step somatic practices you wish to explore. I facilitate this by providing opportunities to update these at any time to do less than agreed, not more, within each session.

  Trauma-informed boundaries:

• Trauma responses can occur outside of conscious awareness or precognition. I have 35 years of clinical practice and training that informs my ability to hold space for trauma responses and stay with you as they sequence through and support you in coming back into equilibrium afterwards. These experiences often herald breakthroughs in recognising aspects of the self that are in the process of being recognised.

  Spiritual:

• Your spiritual affiliations, prayers and the ethical intentions of your spiritual path and higher self are honoured, recognised and accepted by me during sessions, and I do not have intentions to convert you to any other spiritual paths. Your spiritual evolution and sense of belonging within any spiritual collective you know that supports your well-being will significantly inform the therapeutic process, and you will be accepted and included.

  Environments with dual social and professional roles:

• If we find ourselves in an online or in-person public environment, or private social or training event, or in any public or private social media platform, I will honour your privacy and not approach you or share with anyone present the nature of our professional client-practitioner relationship roles. If we both know we are likely to be in a shared social environment, I will agree with you in advance on what feels most honouring of your privacy.

  Communications between sessions:

• I understand that the time container of each session contains our relationship agreement for the shared focus of attention together at the same time. I also understand that processing with this focus of attention continues between sessions. Outside of sessions, we do not have the same agreement to share a focus of attention at the same time, as call-and-response communication will occur at different times. We can hopefully easily agree together on the type (eg email or WhatsApp) with approximate timing for responding to communications. These agreements are open for both of us to request updates to support flexibility.

  Repair

• Repair when a boundary is perceived and experienced to have been breached, or there is a disappointment of expectations: Both of these experiences can feel vulnerable, and I will be supporting you all along throughout your sessions to have the courage to speak up if something is not working for you. This is built into our session structure. Intense emotions are likely to occur in any therapeutic, everyday, or intimate relationship.

• This is how we learn what new relationship agreements we need in our lives and how we want and need to be met. I am confident in holding the repair processes with you with the understanding and up-front agreement that a desired outcome, if it is beyond my capacities to meet, may not be met. This is the heart of the work of relationships, honouring each other's needs and wants as well as each other’s limits and capacities. We have a structure to hold these processes called the Five Step Repair Process, and I will offer this Right Use of Power guided 5-step process within your program to support resolving any ruptures that have caused upset. I am a qualified Right Use of Power practitioner and teacher, and will share these repair processes if you wish to engage in them, including the option of a third-party mediator if that would support the process. There is, however, a charge for an external mediator for their time, which would be your responsibility to pay if you wish to take this process out of the container of your program.

Refunds, Payment agreements and cancellation policy

• Administration:

• There is a charge of £45 for each additional invoice if you are retrospectively wishing to have new copies made, for example, with a change of name or address, for your accounting or claiming on your insurance for reimbursement of your Therapy costs. Creating new invoices or receipts in addition to the one you received from the banking system involves time to create them and extra time with my accountant.

Please read the terms of service in the information slide below.

Katie Sarra may change these policies from time to time by updating this page. You should check this page periodically to stay informed of any changes. These revised policies are effective from July 2026.